In module 1, Joe Pine laid down the groundwork for the thinking behind The Experience Economy.
In module 2 you learned about The Four Realms of Experience.
In this, module 3, The Currency of Experience, he delves into the subtitle of the book “Competing for Customer Time, Attention, and Money”. Find out why these three things are so important in your customer experience journey.
As always, enjoy it and continue to let us know how your Experience Making efforts are going!